The Insurance and Pensions Commission recognises that insurance and pensions is a complex area, which some policyholders and pension scheme/fund members may find difficult to understand.

It is for that reason that the Commission is implementing a number of consumer awareness programmes to sensitize the public about insurance and pensions touching on the importance of having an insurance cover and saving for retirement as well as rights and responsibilities of policyholders and pension scheme/fund members.

We believe that having the right information is the first step in consumer protection, which is one of the critical mandates of the Commission.